faq
Frequently asked questions
Tresseco was born from a passion for natural skincare and a belief in the power of organic ingredients. We believe that everyone deserves to experience the transformative benefits of truly natural skincare. That's why we've created Tresseco, a brand dedicated to providing you with effective, organic products that are good for your skin and the planet. We're committed to transparency and quality, and we're proud to share our passion for natural beauty with you.
General/Ordering
How do I place an order?
You can place an order directly through our website. Browse our products, add items to your cart, and proceed to checkout. We also accept orders via phone at [Phone Number] or email at [Email Address]
What payment methods do you accept?
Currently, we are only accepting cash on deliveries, but we will surely increase our payment options in the future
Can I cancel or change my order after it's been placed?
Please contact us as soon as possible at [Phone Number] or [Email Address] if you need to cancel or change your order. We'll do our best to accommodate your request. However, once an order has been shipped, we are unable to make changes.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method you choose. Typically, orders are processed within 5 business days, and shipping takes 5 to 7 business days.